Support centre

Search our knowledge base or explore popular categories below.

Regional data residency

Pin customer data to EU, US or APAC regions to meet local requirements.

Granular permissions

Role-based access with attribute conditions for sensitive actions.

Single sign-on

SAML 2.0, OIDC and SCIM provisioning out of the box.

Status & uptime

Public status page with historical SLOs and post-incident reviews.

Frequently asked questions

Do you offer a free trial?

Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.

Which compliance certifications do you hold?

SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.

How long does a typical onboarding take?

Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.

Can't find what you need? Reach out to us.
© 2026 Pinecrest Works · London, United Kingdom